Utilização de práticas ágeis para a redução de riscos no tratamento dos requisitos do sistema: um estudo de caso

Abstract

The agile practices for the development of systems are being recommended as an alternative to promote improvements in various aspects of the development process, such as on-time delivery, product quality and deviations in the project scope. Although these practices can actually solve many of the problems of software projects, these may not fit in certain organizations because they must be adapted to each context. The objective of this study is to identify how agile practices can help reduce the major risks for the treatment of software requirements within the context of company ABC Engineering. When the requirements of software projects are not adequately treated, it runs the risk of having increased cost, rework, poor quality, late deliveries, dissatisfied users and demoralization of the team. Correct defective requirements lately will cost almost half of the cost of system development. To reduce these costs and the great risk that the project has to fail, the requirements need to be properly defined in the projects. The study was conducted using a real case study of a control contracts system that currently was done using spreadsheets. The analysis of the results shows that the main risks of the treatment requirements are lack of user involvement, unrealistic expectations of customers, developers that add unnecessary functionality, constant changes in requirements, low impact analysis when requirements change, new tools or technical requirements ambiguous and obscure and conflicting requirements. Adapt to agile practices can allow the company there in harmony with the dynamic nature of the development of requirements and facilitate the delivery of solutions that meets business needs, in order to always deliver something of value to the customer